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Payments

Make a Payment

Please follow these steps to make a payment to activate or re-activate your Parking Permit(s):

  1. Visit my.parkingpass.com.
  2. Sign in to your account.
  3. From the Dashboard, locate the left-hand side black menu and click on the “Payment System+” link.
  4. Then click on “Make a Payment”.
  5. Scroll down to the “Parking Permits” section and click on the check-box next to the vehicle(s) you want to pay for.
  6. Click on the white “Checkout” button.
  7. After viewing the “Order Preview” screen, click on the red “Proceed to Checkout” button.
  8. On the next screen, if you don’t already have one saved, use the form to save a new card to your account. Otherwise, select an existing one by making sure the check-box next to it is clicked.
    1. It is important to note the way our system displays your resident address may not function for processing your transaction.
    2. To ensure that the transaction isn’t declined due to the address differentiation, click the check-box that says “Use different billing address than profile address”.
  9. Hit the red “Continue to Pay” button.

Once you have completed these steps, your purchase should be completed and you will see an on-screen message stating as such. A confirmation e-mail with transaction details will be sent to the e-mail address associated with your account and you can also view your receipt by looking at your account’s Payment History.